Articles on: Payment methods and processing

MobilePay MyShop

This article describes how donors and fundraisers can use the MobilePay MyShop option. Please read here for a guide on setting it up and making configurations.


Note: This payment method is only available to customers in Denmark and Finland, as these are the only regions where MobilePay is available.


Making a donation


All fundraisers will get a second donate button on their fundraising pages when this is enabled as a payment method. It looks like this, and what happens depends on whether the user is on a mobile phone or a desktop computer.





From a desktop


On a desktop, a pop-up window will share instructions on how to donate using MobilePay. A donor can MobilePay any amount by sending it to the number shown and adding the message "F+the fundraiser ID". As long as the message starts with this, it will be imported and shown on the fundraising page. We import transactions every minute so that donations will be shown in near real-time.


In the pop-up, a QR code is also shown. The QR code will send the user to the MobilePay app and have the message field pre-filled. It can be scanned with a camera app or the MobilePay app.


Donors can add a text after the "F+fundraiser ID", which will be shown as a comment on the donation.





The pop-up also informs about the downsides of this payment method (not possible to get a tax deduction, and no name is shown on the donation) with a button for going to the 'normal' donation form.



Note: If the direct Mobilepay/Vipps integration is setup, then this will take over for the QR code. Thus, when scanning the QR code, it will take you to the short donatio form used for the direct VippsMobilePay integration. The MobilePay number will still be shown and used for donation where the supporters manual inputs the number in the MobilePay app.


From a mobile phone


If the donor is already on their mobile phone when accessing the page, then the button will open up the MobilePay app, and the donor can swipe a freely chosen amount to the fundraiser. The message field is already filled out with the "F+fundraiser ID".


Note: If the direct Mobilepay/Vipps integration is setup, then this will take over for the mobile phone button behaviour. Thus, when pressing the button on mobile phone, it will take you to the short donation form used for the direct VippsMobilePay integration. The MobilePay number will still be shown and used for donation where the supporters manual inputs the number in the MobilePay app.


Sharing the fundraiser


One of the greatest benefits of the MobilePay MyShop payment option is that it is easy to share when link sharing is an option.


The QR code can be downloaded from the fundraising tools section and printed on posters and whatever the imagination allows.


The number + instructions on adding the "F+fundraiser ID" can be shared on, e.g. Instagram, in announcements, and anywhere where the call-to-action for donating is shared vocally.


If a fundraiser has been allocated a specific MyShop number


You can allocate a dedicated MyShop number to a fundraiser. This will make it easier to use when fundraising at events, live streams and/or Instagram.

Updated on: 28/05/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!