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Site settings, incl. cookies, tracking and email

Categories

  • Navigation of the Dashboard
  • User profile
  • Projects
  • Sites
  • Reporting, payouts and billing
  • Managing Fundraisers
  • Fundraiser Functionality
  • Managing Donations
  • Events and Teams
  • Integrations
  • Payment methods and processing
  • Privacy / GDPR / Legal
  • Donation forms
  • Tax deductions and Gift Aid
  • Various
  • Ecommerce events sent to the GTM dataLayer by BetterNow
    This is the ecommerce events sent to the GTM dataLayer by BetterNow. This can be used to track donation completion rates and funnels. Viewing a project page: dataLayer.push(   "event": "EEcommerce",   "ecommerceCategory": "ecommerce",   "ecommerceAction": "productDetail",   "ecommerce":     "detail":       "products":         "name": " project.name ",         "id": " project.id ",         "brand": " project.charity.name ",         "category": "project"                );Some readers
  • How to configure the user flow for creating a fundraiser
    Here, we will explain how you can configure the flow a user goes through from a site's landing page when creating a fundraising page. This way, you can configure the flow so it fits your use cases and what you want to achieve. (https://storage.crisp.chat/users/helpdesk/website/-/1/4/1/4/14144758d700c800/screenshot-2021-05-07-at-140801wvtovm.png =898xauto) All steps of the fundraiser creation flow Step 1: After the user enters the flow, the first step is to select which projecFew readers
  • Analytics and Tracking
    We offer the option for you to integrate with Google Tag Manager, and through this, enable tracking through Google Analytics or Facebook. Google Tag Manager You can set up Google Tag Manager for each site you have with BetterNow, except for BetterNow and third-party platform sites. To set up Google Tag Manager, go to Your Dashboard → Sites → pick the site you want to set up tracking for. Add your Google Tag Manager code under "Cookies and Tracking." In addition, you can enable eFew readers
  • Cookie management
    This article describes how you can manage cookies and be in compliance with the EU ePrivacy directive. Basically, you have two choices: A) Use the built-in cookie consent manager, or B) Use a third-party cookie consent manager. Lastly, you can choose to disable all cookie consent; however, this will not be in compliance with cookie legislation. You should choose option B if you are using Google Tag Manager to set cookies on your own for tracking, statistical or marketing purposes, orFew readers
  • Fundraiser goal tracking with virtual pageviews
    To make the fundraiser creation flow smoother, we have skipped the Thank You page, which makes it difficult to track as a goal in Google Analytics. However, you can easily track it by creating virtual pageviews that will send hits to Google Analytics when a fundraiser is created. Create a tag to track virtual pageviews with the following setup: Tag Type: Google Analytics Track Type: Page View Check: Enable overriding this tag More Settings: Fields to Set: *Few readers
  • Site Configurations
    The general configurations of sites can be changed from your dashboard. Besides setting up Tracking/Analytics, Email, and Cookie Management, there are some other configurations. Go to Dashboard → Sites The tabs at the top of the page are where you pick the site you want to configure (need an additional site? Contact support for help setting one up). Everyone will have the first tab reserved for their platform profile. This is the profile shown on platform sites. Read more on this here.Few readers
  • Email settings
    For each site, you can set various email settings. Go to Dashboard → Sites → Pick relevant site tab NOTE: If you are on the premium plan and have a customised email flow (either text or layout), the below may or may not apply to you. The following settings apply to most of the emails being sent, including both emails, such as donation receipts and guidance to fundraisers: Primary brand colour Logo for emails Standard email greeting You can also specify a small 'thank you' statFew readers
  • Landing page settings
    All white-label sites’ landing pages can be edited by charity administrators. To locate these settings, navigate to your landing page while logged in with your admin user. Here, you will see the following button in the submenu. (https://storage.crisp.chat/users/helpdesk/website/-/1/4/1/4/14144758d700c800/screenshot-2021-05-07-at-1443514z0e11.png =817xauto) What you can edit What elements to show on your landing page (e.g. do you want to show teams, events, projects, or total collFew readers

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