Cookie management

This article describes how you can manage cookies and be in compliance with the EU ePrivacy directive.

Basically, you have two choices:

A) Use the built-in cookie consent manager, or

B) Use a third-party cookie consent manager.

Lastly, you can choose to disable all cookie consent; however, this will not be in compliance with cookie legislation.

You should choose option B if you are using Google Tag Manager to set cookies on your own for tracking, statistical or marketing purposes, or if you prefer to use a third-party provider, as they often have more advanced functionality. Using the built-in manager is a great option if you don't set any cookies yourself, don't need advanced functionality, or want to save the expense of a third-party cookie plugin.

The built-in manager

The built-in manager gives users the choice of either accepting all cookies or rejecting non-essential cookies. BetterNow sets a single essential cookie, a few statistical cookies (they help us track down errors on the site), and a marketing cookie set that is purely a result of BetterNow supporting embedded video players like YouTube, Twitch.tv, etc.

If non-essential cookies are rejected, then all YouTube etc. videos are blocked until cookies are accepted. All blocked videos have a CTA to accept all cookies.

Non-essential cookies are blocked until they are accepted—thus, no marketing or statistics cookies are set before cookies are actually accepted.

The built-in manager only works for cookies set by BetterNow. If you set cookies through Google Tag Manager, then these cookies will not be managed by the built-in manager.

Third-party manager

We have built support for using CookieBot, CookieInformation, and Openli (formerly Legal Monster) as cookie managers. We are open to integrating with others, so if you are using another provider, just let us know.

These should be implemented using Google Tag Manager. Follow the instructions in the documentation of CookieBot, CookieInformation, or Openli for this. To select one of these, go to Dashboard → Sites → Select the specific site → Cookies and Tracking. We have already added the relevant scripts for each provider so that cookies are blocked until explicitly accepted.

Using one of these third-party managers ensures that both the cookies set by BetterNow and the cookies set by you are blocked and managed by the same consent manager.

Just as with the built-in manager, YouTube videos, etc., are blocked until cookies are accepted. We have pre-installed scripts for CookieInformation, CookieBot, and Openli.

Updated on: 12/07/2025