BetterNow Documentaition
Go to website
Back
Articles on:Navigation of the Dashboard
Where to find what and how to invite your colleagues

Categories

  • Navigation of the Dashboard
  • User profile
  • Projects
  • Sites
  • Reporting, payouts and billing
  • Managing Fundraisers
  • Fundraiser Functionality
  • Managing Donations
  • Integrations
  • Events and Teams
  • Payment methods and processing
  • Privacy / GDPR / Legal
  • Donation forms
  • Tax deductions and Gift Aid
  • Various
  • Basics
    Your most essential information is edited and configured under Account --Basics Name The public name of your organisation. It appears in emails and throughout the platform. If your legal name differs from your registered name, you can add it separately; it will be displayed in places such as cookie policies and donation receipts. Address The address that appears on donation receipts, etc. Since the footer is updated manually by BetterNow, please contact us if you neeFew readers
  • Navigating your dashboard
    Take a look at the menu (shown below) on the left-hand side of your dashboard, and go through all the different pages to get to know your dashboard. Below, you can learn more about each step. Whenever you see a (1) or other number in the menu, it indicates that there is an action that you need to take in that area. Dashboard Here you can see an overview of your activities: donations collected, averages of these donations, fundraisers recently created, newest fundraisers, and recently eFew readers
  • I can't access my dashboard, what do I do?
    There may be several reasons why you can't access your dashboard after logging in. A) You have logged in to be.betternow.org (this site), but you need to log in from your own white-label site. B) You have logged in with a user account that does not have admin rights. You can check which email you are logged in with by going to your profile page. If this is your personal email, log out and log in with your work email instead. C) You don't have access to theFew readers
  • How to add an administrator/accountant?
    If you are an administrator, you can add or remove another administrator or accountant. A good tip is to check your charity’s users from time to time to ensure the list is up to date and to remove people who no longer need access. Step-by-step guide Start by clicking on "My Dashboard" in the upper right-hand corner. Click on "Users" in the left-hand side menu. You will now see an overview of all administrators and accountants. To add a new user, click on "Add a Charity Administrator" orFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2025BetterNow Documentaition