How to edit the consent statements for contact permissions

You can edit the text that follows the checkbox for contact permissions. This allows you to collect consent for exactly what you need — for example, contacting donors and fundraisers about becoming regular donors, or for something completely different.

You can change the text from your dashboard: Dashboard → Account → Legal

The text you add in this field will then be shown with the checkbox for collecting contact permissions.

You can also have your consent statement translated. As in all parts of the BetterNow dashboard, you will edit the translation for the language you have set in the top menu bar. So, if your locale is set to e.g. "EN", then you are editing the English version. To switch to another locale, simply change the language in the top menu bar.

Note the following:

• Your consent statement is applied globally across all projects and fundraisers. You can't set different versions for individual projects or fundraisers.
• The same consent statement will appear in all forms — both for fundraiser creation and donation.
• We record whether the checkbox was checked at the time a fundraiser was created or a donation was made. However, it is your responsibility to keep track of what the consent statement said at any given time. If you update the text, you may want to note down the exact time of the change.

Relying on legitimate interest?

If you want the contact permission checkbox and consent statement to be hidden entirely, this is possible on all branded/white label sites — but you must contact our support at orgsupport@betternow.org.

On the BetterNow platforms, the contact permission field will always be shown.

Updated on: 12/07/2025